Track Mode Support

Welcome to Snapshot Wealth support. We’re here to help you get the most out of the app and answer any questions you may have.

Getting Started

• Creating Your First Snapshot: Tap the “New Snapshot” button, enter your assets and liabilities, and the app will calculate your net worth automatically.
• Updating Your Net Worth: Duplicate a past snapshot, update the values, and save to track your progress over time.
• Viewing Your Progress: Use the history and charts to see how your net worth evolves.
  

Common Questions

Do I need to connect my bank accounts?

No. Track Modeis manual by design. Your financial information stays private and under your control.

Where is my data stored?

Your data is stored locally on your device. If you enable iCloud (iOS) or Google Drive (Android) sync, your data is backed up securely to your personal account.

Can I export my data?

Yes, you can export snapshots to CSV or PDF for your records or sharing.

What happens if I delete the app?

All locally stored data will be deleted. If you’ve enabled cloud backup, your data will remain in your iCloud or Google Drive until you remove it.

Troubleshooting

• App Crashing: Make sure you’re using the latest version of the app. Try restarting your device and reopening the app.
• Missing Snapshots: Check if cloud sync is enabled. If so, your data may need time to resync.
• Still Having Issues? Contact our support team (details below).
  

Contact Us

If you need further assistance, please reach out:

📧 Email: mitch@thesubdial.com

We aim to respond within 24–48 hours.

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